Skip to content
Z Zendikt
P
Identity & Access Management (IAM) / SSO · Rank #5 of 10

Ping Identity

Enterprise IAM alternative for non-Microsoft enterprises.

By Ping Identity Holding Corp. (Thoma Bravo) · Founded 2002 · Denver, CO · private

Ping Identity is the enterprise IAM alternative to Okta for non-Microsoft enterprises, founded 2002, taken private by Thoma Bravo in 2022 for $2.8B and merged with ForgeRock in 2023. The product's strengths: deep enterprise feature set, strong identity governance, and federation depth for complex enterprises. Best fit for 5,000+ employee enterprises with complex identity governance needs. Trade-offs: pricing escalated post-Thoma Bravo, ForgeRock merger created roadmap uncertainty, and product UX dated vs Okta.

Visit Ping Identity Vendor pricing Compare to Auth0 (Okta)
Best for

Large non-Microsoft enterprises (5,000+ employees) with complex identity governance, federation, and consumer + workforce IAM needs.

Worst for

Microsoft 365-anchored (Entra better), SMB (overpriced, JumpCloud cheaper), or modern engineering teams (Auth0 better for CIAM).

Vendor Trust Score

Is Ping Identity a trustworthy vendor?

6.7/10
Mixed
Pricing transparency
Published rates; no hidden fees
6.0
Contract fairness
Reasonable terms; no auto-renew traps
7.0
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
6.5
Executive stability
Leadership churn over 24 months
6.5
Roadmap honesty
Public commitments held
6.5
Trust signal log
  • 2022-10-18
    Taken private by Thoma Bravo for $2.8B
  • 2023-08-23
    Merged with ForgeRock; roadmap uncertainty
  • 2024-12-15
    Customer support quality flagged as declining post-acquisitions
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 1,180 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Deep enterprise feature set
    81% →
  • Federation depth for complex enterprises
    71% →
  • Fits non-Microsoft enterprises
    64% →

Complaint patterns

  • Pricing escalated post-Thoma Bravo
    47% ↑
  • ForgeRock merger uncertainty
    41% →
  • UX dated vs Okta
    38% →
Sentiment trend (6 months)
75/100 -1 pts
11
12
01
02
03
04
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

187 anonymized deal disclosures · last updated 2026-04-30

Contribute your deal price
Company size Median annual
1,000-5,000 employees $84,000
5,000+ employees $360,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-04-15
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP Authorized

Editorial: Strengths

  • Deep enterprise feature set
  • Strong identity governance (post-ForgeRock merger)
  • Federation depth for complex enterprises
  • Right call for 5,000+ employee non-Microsoft
  • PingOne unified platform

Editorial: Weaknesses

  • Pricing escalated post-Thoma Bravo (2022)
  • ForgeRock merger roadmap uncertainty
  • Product UX dated vs Okta
  • Uneven support quality post-acquisition
  • Innovation pace slower than Okta/Entra

Key features & integrations

  • +SSO (3,000+ pre-built apps)
  • +Adaptive MFA
  • +Identity Governance (post-ForgeRock)
  • +Federation (complex enterprise)
  • +PingOne Customer (CIAM)
  • +API security
  • +Mobile apps
3000+ integrations
SalesforceMicrosoft 365Workday HCMAWSGoogle WorkspaceServiceNow
Geography supported
Global; strongest in US, EU, UK
Best fit
1,000–500,000+ employees · Non-Microsoft enterprises
Editorial deep-dive

Read our full ranking of Identity & Access Management (IAM) / SSO

Ping Identity ranks #5 in our editorial review of 10 identity & access management (iam) / sso platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Identity & Access Management (IAM) / SSO

#4
Auth0 (Okta)
Customer IAM (CIAM) market leader.
★ 4.4 public
#6
CyberArk Identity
PAM-anchored identity platform for governance-heavy enterprises.
★ 4.4 opaque
#3
JumpCloud
IAM + directory + RMM at $11-$24/user, SMB default.
★ 4.5 public
Help the next buyer

Contribute your verified deal price

Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for Ping Identity; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

Submit anonymously