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Survey Software · Rank #7 of 10

Microsoft Forms

Free Microsoft 365-bundled basic surveys.

By Microsoft Corporation · Founded 2016 · Redmond, WA · public

Microsoft Forms is the free survey tool bundled with Microsoft 365, launched 2016. The product covers basic survey design, distribution, and Excel-anchored response collection. Strengths: free with Microsoft 365, native Teams + Excel integration, Microsoft governance, and no separate vendor. Best fit for Microsoft 365 customers wanting basic surveys without separate tool. Trade-offs: feature depth below specialized survey platforms, conditional logic limited, distribution channels limited, no AI question generation, and Teams-anchored use cases dominant.

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Best for

Microsoft 365 customers (any size) wanting free basic surveys integrated with Teams and Excel, internal polls, simple feedback, training assessments.

Worst for

Enterprise XM (Qualtrics better), conversational engagement (Typeform better), or buyers needing conditional logic depth.

Vendor Trust Score

Is Microsoft Forms a trustworthy vendor?

8.9/10
High trust
Pricing transparency
Published rates; no hidden fees
10.0
Contract fairness
Reasonable terms; no auto-renew traps
9.0
Incident response
How they handle outages and breaches
8.5
Post-acquisition behavior
Customer treatment after M&A or PE
9.0
Executive stability
Leadership churn over 24 months
9.0
Roadmap honesty
Public commitments held
8.0
Trust signal log
  • 2016-06-22
    Microsoft Forms launched as part of Office 365
  • 2024-09-22
    Microsoft Copilot integration added to Forms
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 720 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Free with Microsoft 365
    87% →
  • Native Teams integration
    78% →
  • Excel response collection
    64% →
  • Microsoft governance
    47% →

Complaint patterns

  • Feature depth below specialized
    51% →
  • Conditional logic limited
    41% →
  • Brand-aligned design weak
    38% →
  • Limited templates
    31% →
Sentiment trend (6 months)
80/100 0 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

0 anonymized deal disclosures · last updated 2026-05-01

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Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP Authorized

Editorial: Strengths

  • Free with Microsoft 365
  • Native Teams + Excel integration
  • Microsoft governance
  • No separate vendor relationship
  • SharePoint integration
  • Power Automate integration

Editorial: Weaknesses

  • Feature depth below specialized platforms
  • Conditional logic limited
  • Distribution channels limited
  • No AI question generation
  • Brand-aligned design weak
  • Limited templates

Key features & integrations

  • +Basic survey design
  • +Quizzes + scoring
  • +Teams integration
  • +Excel response collection
  • +Power Automate flows
  • +SharePoint integration
30+ integrations
TeamsSharePointExcelPower AutomateOneDrive
Geography supported
Global; aligned with M365 availability
Best fit
1–500,000+ employees · Any Microsoft 365 customer
Editorial deep-dive

Read our full ranking of Survey Software

Microsoft Forms ranks #7 in our editorial review of 10 survey software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Survey Software

#6
Google Forms
Free Google Workspace-bundled basic surveys.
★ 4.6 public
#8
QuestionPro
Long-running mid-market market research and academic survey platform.
★ 4.4 public
#5
Jotform
Form-builder + survey hybrid for SMB at affordable pricing.
★ 4.7 public
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