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AI Agent Platforms · Rank #10 of 10

Make (formerly Integromat)

Mid-market no-code workflow automation with AI agent nodes.

By Make.com (Celonis) · Founded 2012 · Prague, Czech Republic · private

Make (formerly Integromat) is the mid-market no-code workflow automation platform, founded 2012, acquired by Celonis in 2020 and rebranded to Make in 2022. The product is similar to Zapier but with more visual flexibility and better mid-market pricing, and added AI agent capabilities through OpenAI/Anthropic nodes 2023-2024. Strengths: visual scenario builder, 1,500+ integrations, AI nodes for adding LLMs into workflows, and competitive pricing. Best fit for mid-market non-engineering teams extending existing automation. Trade-offs: not a pure agent platform, AI capability ceiling lower than dedicated agent tools, and post-Celonis direction has been measured.

Visit Make (formerly Integromat) Vendor pricing Compare to LangGraph
Best for

Mid-market non-engineering teams (50-1,000 employees) extending existing workflow automation with AI nodes, primarily Zapier alternatives at higher complexity.

Worst for

Pure agent platform needs (LangSmith/CrewAI/Lindy better), engineering-led automation (n8n better), or buyers wanting deepest AI integration.

Vendor Trust Score

Is Make (formerly Integromat) a trustworthy vendor?

8.1/10
High trust
Pricing transparency
Published rates; no hidden fees
8.5
Contract fairness
Reasonable terms; no auto-renew traps
8.0
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
8.0
Executive stability
Leadership churn over 24 months
8.5
Roadmap honesty
Public commitments held
8.0
Trust signal log
  • 2020-08-22
    Acquired by Celonis
  • 2022-02-15
    Integromat rebranded to Make
  • 2024-04-22
    AI nodes (OpenAI, Anthropic) GA
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 480 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Visual scenario builder
    87% →
  • 1,500+ integrations
    78% →
  • Competitive mid-market pricing
    71% →

Complaint patterns

  • Not a pure agent platform
    47% →
  • AI capability ceiling lower
    41% ↑
  • Post-Celonis velocity measured
    31% →
Sentiment trend (6 months)
86/100 0 pts
11
12
01
02
03
04
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

287 anonymized deal disclosures · last updated 2026-04-30

Contribute your deal price
Company size Median annual
Solo / Free $0
Small team / Pro $192
Mid-market / Teams $1,740
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-04-15
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Visual scenario builder
  • 1,500+ integrations
  • AI nodes (OpenAI, Anthropic)
  • Competitive mid-market pricing
  • Established 12+ year track record
  • Best for non-engineers

Editorial: Weaknesses

  • Not a pure agent platform
  • AI capability ceiling lower than dedicated tools
  • Post-Celonis product velocity measured
  • Some complexity in advanced scenarios
  • Support response times vary

Key features & integrations

  • +Visual scenario builder
  • +1,500+ integrations
  • +AI nodes (OpenAI, Anthropic, etc.)
  • +Custom apps (developer SDK)
  • +Webhooks and APIs
  • +Mobile apps
  • +Schedule and event-based triggers
1500+ integrations
SalesforceHubSpotSlackOpenAIAnthropicGoogle Workspace
Geography supported
Global; strongest in EU, US
Best fit
10–10,000 employees · Mid-market non-engineering teams
Editorial deep-dive

Read our full ranking of AI Agent Platforms

Make (formerly Integromat) ranks #10 in our editorial review of 10 ai agent platforms platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

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