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Robotic Process Automation (RPA) · Rank #9 of 10

Tungsten Automation RPA (formerly Kofax)

IDP-led automation suite, RPA secondary to document processing.

By Tungsten Automation Corporation · Founded 1985 · Irvine, CA · pe backed

Tungsten Automation (formerly Kofax, rebranded in May 2024) is the intelligent document processing leader with RPA as a secondary capability. The company was acquired by Clearlake Capital and TA Associates in 2022 for approximately $3B, then rebranded from Kofax to Tungsten Automation in 2024 to align with the parent Tungsten Network brand. The portfolio includes Tungsten TotalAgility (intelligent document processing), Tungsten RPA (formerly Kofax RPA / Kapow), Tungsten Process Director, and a 2024-2025 GenAI module. Strengths: deepest IDP heritage in the category (Kofax has dominated document capture for decades), mature financial-services and government installed base, strong fit for document-heavy automation (invoices, contracts, mortgage applications). Trade-offs: rebrand from Kofax to Tungsten Automation in 2024 created meaningful market confusion, post-Clearlake / TA acquisition product velocity has been mixed, RPA capability lighter than UiPath and Automation Anywhere, and the platform is best understood as "IDP first, RPA second."

Visit Tungsten Automation RPA (formerly Kofax) Vendor pricing Compare to NICE RPA (NEVA)
Best for

Document-heavy enterprises (typically 1,000-50,000+ employees in financial services, insurance, government, healthcare) where intelligent document processing is the primary use case and RPA is a complementary capability.

Worst for

Horizontal enterprise RPA buyers (UiPath, Automation Anywhere stronger), buyers wanting modern agentic automation, or buyers confused by the Kofax to Tungsten rebrand and concerned about post-PE product velocity.

Vendor Trust Score

Is Tungsten Automation RPA (formerly Kofax) a trustworthy vendor?

6.1/10
Mixed
Pricing transparency
Published rates; no hidden fees
4.5
Contract fairness
Reasonable terms; no auto-renew traps
6.0
Incident response
How they handle outages and breaches
7.0
Post-acquisition behavior
Customer treatment after M&A or PE
6.0
Executive stability
Leadership churn over 24 months
6.5
Roadmap honesty
Public commitments held
6.5
Trust signal log
  • 2022-05-22
    Clearlake Capital + TA Associates acquire Kofax for ~$3B
  • 2024-05-22
    Kofax rebranded as Tungsten Automation
    Aligned with parent Tungsten Network brand; created market confusion as customers and partners adjusted to new name.
  • 2025-04-22
    Customer reports of mixed product velocity post-acquisition
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 780 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Deepest IDP / document capture heritage
    87% →
  • Works for document-heavy automation
    78% →
  • Mature financial-services and government installed base
    64% →

Complaint patterns

  • Kofax to Tungsten rebrand created market confusion
    51% →
  • Post-Clearlake / TA product velocity mixed
    47% ↑
  • RPA capability lighter than UiPath / Automation Anywhere
    41% →
  • Best understood as IDP first, RPA second
    38% →
Sentiment trend (6 months)
67/100 0 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

142 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
1,000-5,000 employees $144,000
5,000+ employees $480,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
◐ FedRAMP In-Process

Editorial: Strengths

  • Deepest IDP / document capture heritage in the category
  • Mature financial-services and government installed base
  • Fits document-heavy automation
  • Tungsten TotalAgility is a credible IDP platform
  • Long track record (Kofax founded 1985)
  • 2024-2025 GenAI document module

Editorial: Weaknesses

  • Kofax to Tungsten Automation rebrand (2024) created market confusion
  • Post-Clearlake / TA acquisition product velocity mixed
  • RPA capability lighter than UiPath / Automation Anywhere
  • Best understood as IDP first, RPA second
  • Smaller RPA developer community
  • Brand momentum lost during rebrand

Key features & integrations

  • +Tungsten TotalAgility (IDP)
  • +Tungsten RPA (formerly Kofax RPA / Kapow)
  • +Tungsten Process Director
  • +Document capture + classification + extraction
  • +GenAI document module (2024-2025)
  • +Strong invoice, mortgage, claims automation
  • +Mature OCR + IDP
200+ integrations
SAPSalesforceMicrosoft 365ServiceNowWorkdayOracle
Geography supported
Global; strongest in NA, EU, UK financial services and government
Best fit
1,000–50,000+ employees · Document-heavy enterprises in FS, insurance, government, healthcare
Editorial deep-dive

Read our full ranking of Robotic Process Automation (RPA)

Tungsten Automation RPA (formerly Kofax) ranks #9 in our editorial review of 10 robotic process automation (rpa) platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

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★ 4.4 opaque
#10
Pega Robotic Automation
BPM-anchored RPA, Pega has publicly de-emphasized standalone RPA.
★ 4.3 opaque
#7
Appian RPA
RPA module inside the Appian low-code BPM platform.
★ 4.5 opaque
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