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Workforce Management · Rank #4 of 10

Humanity

Long-running scheduling platform under TCP Software ownership.

By TCP Software (TCP Holdings, Inc.) · Founded 2010 · San Francisco, CA · private

Humanity is the long-running scheduling platform, founded 2010 in San Francisco and acquired by TCP Software in 2020. TCP Software is the parent of TimeClock Plus and several other workforce-time products and is itself owned by Providence Equity Partners. The Humanity product covers scheduling with complex shift logic, time and attendance via integration with TCP TimeClock Plus or third-party time systems, leave management, and basic labor reporting. Strengths: mature 15-year track record, strong handling of complex multi-location and multi-role shift logic, decent mid-market fit, and post-acquisition stability that has avoided the worst PE-pressure patterns seen at larger peers. Best fit for mid-market hourly workforces (50-1,000 employees), healthcare, retail, hospitality, services, that need solid scheduling but do not need the integrated payroll or AI-first labor forecasting of newer entrants. Trade-offs: time and attendance is integration-dependent rather than native, broader workforce management depth lighter than Deputy, AI labor forecasting absent, and the post-2020 product velocity has slowed relative to the pre-acquisition pace.

Visit Humanity Vendor pricing Compare to UKG Ready
Best for

Mid-market hourly workforces (50-1,000 employees), healthcare, retail, hospitality, services, needing solid scheduling without integrated payroll or AI labor forecasting.

Worst for

SMB buyers wanting modern UX and transparent pricing (When I Work cleaner), buyers needing AI-first labor forecasting (Legion or Quinyx stronger), or buyers wanting an integrated payroll module (UKG Ready or Homebase fit better).

Vendor Trust Score

Is Humanity a trustworthy vendor?

7.4/10
Mixed
Pricing transparency
Published rates; no hidden fees
7.0
Contract fairness
Reasonable terms; no auto-renew traps
7.5
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
7.5
Executive stability
Leadership churn over 24 months
7.5
Roadmap honesty
Public commitments held
7.0
Trust signal log
  • 2020-08-22
    Acquired by TCP Software
    TCP Software is owned by Providence Equity Partners and is the parent of TimeClock Plus and several other workforce-time products.
  • 2024-09-22
    Post-acquisition product velocity slowed but stability held
    Customer reviews note slower feature velocity than pre-2020 but praise the lack of disruptive pricing or support changes.
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 480 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Strong handling of complex multi-location and multi-role shift logic
    78% →
  • Mature platform that does not break
    71% →
  • Post-acquisition stability appreciated
    47% →

Complaint patterns

  • Time and attendance integration-dependent
    51% →
  • Product velocity slowed post-2020
    41% ↑
  • UI dated relative to modern peers
    38% →
  • AI labor forecasting absent
    31% ↑
Sentiment trend (6 months)
77/100 -1 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

132 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
50-100 employees $4,800
100-500 employees $19,200
500-1,000 employees $48,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Mature 15-year track record
  • Strong handling of complex multi-location and multi-role shift logic
  • Decent mid-market fit (50-1,000 employees)
  • Post-acquisition stability under TCP Software
  • Avoids worst PE-pressure patterns of larger peers
  • Solid leave management

Editorial: Weaknesses

  • Time and attendance integration-dependent rather than native
  • Broader workforce management depth lighter than Deputy
  • AI labor forecasting absent
  • Post-2020 product velocity slowed
  • UI dated relative to modern peers
  • Pricing opaque

Key features & integrations

  • +Scheduling with complex shift logic
  • +Multi-location and multi-role support
  • +Shift swap and open-shift-claim
  • +Leave management
  • +Time-off requests and approvals
  • +Reporting (basic)
  • +Time-and-attendance via integration
30+ integrations
TCP TimeClock PlusADPGustoBambooHRWorkdaySAP SuccessFactorsSlackMicrosoft Teams
Geography supported
Global; strongest in US, CA, UK
Best fit
50-1,000 employees · Mid-market hourly workforces in healthcare, retail, hospitality, services
Editorial deep-dive

Read our full ranking of Workforce Management

Humanity ranks #4 in our editorial review of 10 workforce management platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Workforce Management

#3
UKG Ready
Mature SMB and mid-market UKG offering, distinct from UKG Pro enterprise HRIS.
★ 4.0 opaque
#5
Shiftboard
Industrial and healthcare workforce orchestration with deep complex-shift logic.
★ 4.3 opaque
#2
When I Work
SMB scheduling leader with profitable-without-VC execution discipline.
★ 4.4 public
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