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Webinar / Virtual Events · Rank #10 of 10

Hopin Events

The Hopin assets RingCentral acquired for ~$50M in August 2023, the brand persists; the $7.75B unicorn does not.

By RingCentral, Inc. · Founded 2019 · Belmont, CA (RingCentral); London, UK (original Hopin) · public

Hopin Events is the most cautionary tale in the entire B2B software category. The original Hopin was founded in London in 2019, scaled explosively during the 2020-2021 virtual events bubble, raised at a $7.75B valuation in 2021 (one of the fastest unicorn ascents in European tech history), then collapsed equally fast as post-pandemic demand normalized. In August 2023, RingCentral (NYSE:RNG) acquired Hopin's core Sessions and Events assets for approximately $50M, roughly 0.6% of the peak valuation. The remaining Hopin entity sold its Streamyard assets to Bending Spoons for ~$250M in early 2024 and the original company has effectively wound down. The Hopin Events brand persists under RingCentral as a virtual events module, but it is not what it was. Strengths under RingCentral: integration with RingCentral video and communications, public-parent stability, continued investment in virtual events functionality. Trade-offs: this is the most material vendor-trust event in the entire category; the brand carries baggage that buyers should weigh carefully; product velocity has been modest under RingCentral; and the original Hopin team is largely no longer associated with the product.

Best for

RingCentral-anchored organizations (200-5,000 employees) wanting an integrated virtual events module alongside RingCentral video, who understand the collapse history.

Worst for

Almost everyone else. B2B marketing teams (Goldcast / ON24 / BigMarker better), organizations not on RingCentral (Zoom Events / Webex Events lower friction), or buyers prioritizing vendor history without baggage.

Vendor Trust Score

Is Hopin Events a trustworthy vendor?

5.8/10
Caution
Pricing transparency
Published rates; no hidden fees
5.5
Contract fairness
Reasonable terms; no auto-renew traps
6.5
Incident response
How they handle outages and breaches
7.0
Post-acquisition behavior
Customer treatment after M&A or PE
5.5
Executive stability
Leadership churn over 24 months
5.0
Roadmap honesty
Public commitments held
5.5
Trust signal log
  • 2021-08-03
    Series D raised $450M at $7.75B valuation; one of fastest European unicorn ascents
    Peak of the virtual events bubble; valuation reflected pandemic-era demand assumptions that did not hold.
  • 2023-02-15
    Multiple rounds of layoffs reported as virtual events demand normalized
    Hopin reduced headcount substantially through 2022-2023 as ARR contracted from pandemic peak.
  • 2023-08-07
    RingCentral acquires Hopin Sessions and Events assets for ~$50M
    Approximately 0.6% of the peak valuation. The most material vendor-trust event in the webinar / virtual events category. The brand persists under RingCentral; the company that built it does not.
  • 2024-02-15
    Hopin sells Streamyard assets to Bending Spoons for ~$250M; original entity effectively winds down
  • 2024-09-22
    RingCentral continues investing in Hopin Events module
    Continued investment is positive; recovery from the brand-equity damage of the collapse is a multi-year process.
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 880 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • RingCentral public-parent stability
    64%
  • Hopin Sessions / Events feature legacy
    51%
  • Networking and lounges (Hopin heritage)
    47%
  • Continued investment under RingCentral
    41%

Complaint patterns

  • Original Hopin collapse story carries baggage
    64%
  • Product velocity modest under RingCentral
    51%
  • B2B marketing primitives below ON24 / Goldcast
    47%
  • Customer reviews reflect post-acquisition uncertainty
    41%
Sentiment trend (6 months)
66/100 +2 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

87 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
200-1,000 employees $24,000
1,000-5,000 employees $72,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • RingCentral public-parent stability
  • Native integration with RingCentral video
  • Hopin Sessions / Events feature legacy
  • Continued investment under RingCentral

Editorial: Weaknesses

  • The original $7.75B → $50M collapse story is the most material vendor-trust event in the category
  • Original Hopin team largely no longer associated
  • Product velocity modest under RingCentral
  • Brand carries baggage from the collapse
  • B2B marketing primitives below ON24 / Goldcast
  • MAP integration depth below ON24
  • Customer reviews reflect post-acquisition uncertainty

Key features & integrations

  • +Virtual events and sessions
  • +Webinars under RingCentral umbrella
  • +Networking and lounges (Hopin heritage)
  • +Branded registration
  • +Native RingCentral integration
  • +On-demand content
  • +Salesforce / HubSpot / Marketo integration
50+ integrations
RingCentralSalesforceHubSpotMarketoMicrosoft 365Slack
Geography supported
Global; strongest in US, UK, EU
Best fit
200–5,000 employees · RingCentral-anchored organizations
Editorial deep-dive

Read our full ranking of Webinar / Virtual Events

Hopin Events ranks #10 in our editorial review of 10 webinar / virtual events platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

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