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Applicant Tracking Systems (ATS) · Rank #1 of 10

Greenhouse

Modern ATS market leader for modern mid-market.

By Greenhouse Software, Inc. (TPG Capital) · Founded 2012 · New York, NY · private

Greenhouse is the modern ATS market leader for engineering-led mid-market companies (50-2,000 employees). The product's strengths: strongest structured interview workflow (interview kits, scorecards, kickoffs), deepest integration ecosystem (450+ integrations), and a strong content/education brand. Trade-offs: pricing has escalated post-TPG acquisition (2020), customer support quality has declined consistently, and pricing remains call-for-quote with reported costs of $7K-$50K+/year.

Visit Greenhouse Vendor pricing Compare to Ashby
Best for

Tech-forward mid-market companies (50-2,000 employees) wanting structured interview workflow and broad integration ecosystem.

Worst for

Workday HCM customers (Workday Recruiting better integration), staffing agencies (Bullhorn better fit), or budget-conscious SMBs (Workable/Recruitee cheaper).

Vendor Trust Score

Is Greenhouse a trustworthy vendor?

6.9/10
Mixed
Pricing transparency
Published rates; no hidden fees
5.5
Contract fairness
Reasonable terms; no auto-renew traps
7.0
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
6.5
Executive stability
Leadership churn over 24 months
7.5
Roadmap honesty
Public commitments held
7.5
Trust signal log
  • 2020-09-09
    Acquired by TPG Capital for $500M+
  • 2024-05-22
    Customer support quality flagged in user reports as declining
  • 2025-02-15
    Annual price increases reported at 8-15% by mid-market customers
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 2,840 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Strongest structured interview workflow
    87% →
  • Deepest integration ecosystem
    78% →
  • Built for product-led mid-market
    71% →

Complaint patterns

  • Pricing escalated post-TPG
    64% ↑
  • Customer support quality declined
    51% ↑
  • Call-for-quote pricing creates friction
    47% →
Sentiment trend (6 months)
77/100 -1 pts
11
12
01
02
03
04
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

287 anonymized deal disclosures · last updated 2026-04-30

Contribute your deal price
Company size Median annual
50-200 employees $9,600
200-1,000 employees $22,000
1,000-5,000 employees $48,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-04-15
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Strongest structured interview workflow in category
  • Deepest integration ecosystem (450+)
  • Strong content/education brand (Greenhouse Open conference)
  • Public Greenhouse Standard for structured hiring
  • Works for tech-led mid-market (50-2,000 employees)

Editorial: Weaknesses

  • Pricing escalated post-TPG acquisition (2020)
  • Customer support quality has declined consistently
  • Call-for-quote pricing creates buyer friction
  • Reporting depth thinner than Ashby
  • AI features arrived late vs Ashby/Lever

Key features & integrations

  • +Structured interview kits and scorecards
  • +Custom hiring plans per role
  • +Career site CMS
  • +Source tracking and analytics
  • +Offer management
  • +EEO/OFCCP reporting
  • +450+ integrations
  • +Greenhouse Recruit (CRM add-on)
450+ integrations
LinkedIn RecruiterIndeedSlackWorkday HCMBambooHRCalendlyZoom
Geography supported
Global; strongest in US, EU, UK
Best fit
50–5,000 employees · Tech-forward mid-market and lower enterprise
Editorial deep-dive

Read our full ranking of Applicant Tracking Systems (ATS)

Greenhouse ranks #1 in our editorial review of 10 applicant tracking systems (ats) platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Applicant Tracking Systems (ATS)

#2
Ashby
Modern all-in-one ATS + CRM + analytics with the best reporting.
★ 4.7 semi-public
#3
Lever
Modern ATS UX, stagnated post-Employ acquisition.
★ 4.3 opaque
#4
Workday Recruiting
Default ATS for Workday HCM customers.
★ 4.0 opaque
Help the next buyer

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