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Property Management Software · Rank #4 of 10

Entrata review and pricing

Modern multifamily challenger with private growth funding.

By Entrata, Inc. · Founded 2003 · Lehi, UT · private

Entrata is the modern multifamily-focused property management platform, founded 2003 in Lehi, Utah. The company raised a $507M Series A in 2021 at over $1B valuation, exceptional for a 17-year-old company, and remains private and founder-influenced. The product covers multifamily property management end-to-end: rent collection, lease management, prospect-to-resident CRM, marketing, revenue management (Entrata Pricing), maintenance, accounting, and resident services. Strengths: deep multifamily focus (Entrata does not try to serve commercial or association markets), modern UX relative to Yardi, single platform reducing integration complexity, private well-funded with growth runway, credible alternative to RealPage for multifamily operators avoiding the antitrust-defendant parent. Best fit for multifamily operators with 5,000 to 50,000 units who want a modern single-vendor stack. Trade-offs: no commercial real estate coverage, US-only geographic focus, smaller integration ecosystem than AppFolio or Yardi, and customer reports of pricing pressure during contract renewals.

Best for

Multifamily operators (5,000 to 50,000 units) wanting a modern single-vendor stack covering CRM, marketing, leasing, revenue management, and resident services, particularly those moving away from RealPage.

Worst for

Commercial-only portfolios (MRI better), single-family rental (Propertyware or AppFolio better), international operations (Yardi better), or SMB landlords (TenantCloud or Buildium cheaper).

Vendor Trust Score

Is Entrata a trustworthy vendor?

7.2/10
Mixed
Pricing transparency
Published rates; no hidden fees
5.5
Contract fairness
Reasonable terms; no auto-renew traps
7.0
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
8.0
Executive stability
Leadership churn over 24 months
7.5
Roadmap honesty
Public commitments held
7.5
Trust signal log
  • 2021-07-13
    Raised $507M Series A at over $1B valuation
    Goldman Sachs Asset Management plus Silver Lake Waterman
  • 2024-09-15
    Positioned as credible alternative to RealPage post-DOJ lawsuit
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 880 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Deep multifamily single-platform focus
    87%
  • Modern UX relative to Yardi
    71%
  • Credible alternative to RealPage
    64%

Complaint patterns

  • No commercial coverage
    51%
  • Pricing pressure at renewal
    47%
  • Smaller integration ecosystem
    38%
Sentiment trend (6 months)
78/100 +2 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

187 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
1,000-5,000 units $84,000
5,000-25,000 units $348,000
25,000+ units $960,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Deep multifamily focus, single-platform architecture
  • Modern UX relative to Yardi
  • Private well-funded ($507M Series A 2021)
  • Credible alternative to RealPage for multifamily
  • Strong resident CRM and marketing
  • Entrata Pricing for revenue management

Editorial: Weaknesses

  • No commercial real estate coverage
  • US-only geographic focus
  • Smaller integration ecosystem than AppFolio or Yardi
  • Customer reports of pricing pressure at renewal
  • Implementation 3-9 months for enterprise

Key features & integrations

  • +Multifamily-specific accounting
  • +Resident CRM and marketing automation
  • +Entrata Pricing (revenue management)
  • +Online leasing and renewals
  • +Maintenance and inspections
  • +ResidentVerify (tenant screening)
  • +Resident portal and payments
  • +Property websites
90+ integrations
Zillow Rental NetworkApartments.comTransUnionHappyCoLatchelPetScreening
Geography supported
United States
Best fit
50-10,000 employees · Multifamily operators (5,000 to 50,000 units)
Editorial deep-dive

Read our full ranking of Property Management Software

Entrata ranks #4 in our editorial review of 10 property management software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Property Management Software

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