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Expense Management Software · Rank #2 of 10

SAP Concur

The global enterprise default, capable, sticky, dated.

By SAP SE (Concur Technologies) · Founded 1993 · Bellevue, WA · public

SAP Concur (Concur Technologies, founded 1993, acquired by SAP in 2014 for $8.3B) is the enterprise default for travel + expense at >5,000-employee scale and remains the most globally deployed expense product in the category. The strengths are real: the deepest SAP / Oracle / Workday ERP integrations, mature multi-currency and tax-compliance handling, global card feed coverage, and a massive partner ecosystem. The trade-offs are equally real and consistently flagged in reviews: post-2014-acquisition product velocity has visibly slowed, the UI feels two generations behind Ramp/Brex/Navan, mobile experience lags significantly, implementations regularly run 6-12 months, multi-year contracts (3-5 years) are standard, and post-acquisition pricing has drifted upward without commensurate product modernization. Concur is still the right answer for global enterprise, but at lower mid-market it is increasingly displaced.

Visit SAP Concur Compare to Expensify
Best for

Global enterprise (5,000+ employees) running SAP/Oracle/Workday with significant international travel and complex VAT/tax requirements where Concur Travel is already deployed.

Worst for

SMB and lower mid-market (Ramp/Brex/Expensify cheaper and far more modern), greenfield deployments without existing SAP commitment, or any buyer prioritizing product velocity and modern UX.

Vendor Trust Score

Is SAP Concur a trustworthy vendor?

6.0/10
Mixed
Pricing transparency
Published rates; no hidden fees
4.0
Contract fairness
Reasonable terms; no auto-renew traps
5.5
Incident response
How they handle outages and breaches
7.5
Post-acquisition behavior
Customer treatment after M&A or PE
5.5
Executive stability
Leadership churn over 24 months
7.5
Roadmap honesty
Public commitments held
6.0
Trust signal log
  • 2014-09-18
    SAP acquires Concur Technologies for $8.3B; Concur becomes part of SAP SuccessFactors line
  • 2019-04-11
    Multi-year customer reports of stalled product velocity and dated UI emerge consistently in G2/Reddit
  • 2023-06-22
    Post-acquisition pricing escalation widely reported by mid-market customers at renewal
  • 2025-01-15
    SAP announces "Concur Modernization" initiative with redesigned UI and AI features (rollout in progress)
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 7,180 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Deep ERP integrations especially with SAP
    71% →
  • Global capability, multi-currency, VAT, tax handling mature
    64% →
  • Travel + expense unified workflow at enterprise scale
    47% →

Complaint patterns

  • UI feels two generations behind modern peers
    78% →
  • Mobile experience weakest in top 5
    64% →
  • Implementation 6-12 months and expensive
    51% →
  • Post-acquisition pricing escalation at renewal
    47% ↑
Sentiment trend (6 months)
69/100 +1 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

184 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
500-2,000 employees $156,000
2,000-10,000 employees $540,000
10,000+ employees $1,620,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP Authorized

Editorial: Strengths

  • Deepest ERP integrations in category (SAP, Oracle, Workday, Microsoft Dynamics)
  • Mature global multi-currency, VAT, and tax-compliance handling
  • Global card-feed coverage across major issuers and countries
  • Concur Travel one of the most deployed corporate-travel platforms globally
  • Massive consulting and partner ecosystem
  • Battle-tested at Fortune 500 and government scale

Editorial: Weaknesses

  • Post-2014-acquisition product velocity visibly slow; UI two generations behind modern peers
  • Mobile experience consistently rated weakest among top vendors
  • Implementation 6-12 months typical with $50K-$500K services cost
  • Multi-year contracts (3-5 years) standard with limited flexibility
  • Pricing increased post-acquisition without commensurate modernization
  • Customer support tied to support tier; standard tier widely criticized

Key features & integrations

  • +Concur Expense (reports, reimbursement)
  • +Concur Travel (booking, TMC integration)
  • +Concur Invoice (AP)
  • +Global card feeds
  • +Multi-currency, VAT, tax compliance
  • +Approval workflows and policy engine
  • +SAP / Oracle / Workday integration
  • +Mobile apps (improving but lagging)
700+ integrations
SAP S/4HANAOracle ERPWorkday FinancialsMicrosoft Dynamics 365NetSuiteSage Intacct
Geography supported
Global; 60+ countries, 30+ languages, multi-currency native
Best fit
500–100,000+ employees · Global mid-market and enterprise; SAP/Oracle/Workday ecosystems
Editorial deep-dive

Read our full ranking of Expense Management Software

SAP Concur ranks #2 in our editorial review of 10 expense management software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Expense Management Software

#1
Expensify
The SMB expense legacy leader, with unresolved trust questions.
★ 4.5 public
#3
Ramp Expense
Free, card-anchored expense, the modern default for US SMBs.
★ 4.8 public
#4
Brex Expense
Card-anchored expense for venture-backed and global teams.
★ 4.6 public
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