Skip to content
Z Zendikt
B
Video Conferencing · Rank #9 of 10

BlueJeans (Discontinued)

Sunset by Verizon in February 2024. Included for category-history transparency.

By Verizon Communications, Inc. (sunset) · Founded 2009 · Mountain View, CA · public

BlueJeans was a long-running enterprise video conferencing platform, founded 2009 and acquired by Verizon (NYSE:VZ) in May 2020 for approximately $400M during the early pandemic surge. The product had a strong enterprise customer base in financial services, healthcare, and regulated industries, with mature compliance (HIPAA, FedRAMP Moderate) and best-in-class meeting reliability. After four years under Verizon ownership, the product was officially sunset on February 14, 2024 and the service was discontinued. We include BlueJeans in this ranking explicitly for category-history transparency and as an honest warning to any legacy customer still running it: the product is no longer supported, security patches are no longer issued, and migration to Zoom, Microsoft Teams, Google Meet, or Webex is no longer optional. The story matters because it is one of the cleanest examples of how the post-COVID category consolidation worked: a product with strong technical fundamentals, real enterprise customers, and a $400M acquisition price was shut down four years later because the parent (Verizon) could not justify the unit economics versus the bundled platforms (Microsoft Teams, Zoom, Google Meet). Strengths (historical): mature compliance posture (FedRAMP Moderate, HIPAA via BAA), strong meeting reliability, enterprise focus, and integration with Dolby Voice for audio quality. Why we still rank it: as a buyer warning, as a category-history datapoint, and as a flag to any organization that is somehow still on it that migration is now urgent.

Visit BlueJeans (Discontinued) Vendor pricing Compare to Dialpad Meetings
Best for

No new buyers. This product is sunset and unavailable for purchase as of February 14, 2024.

Worst for

Everyone. Any legacy customer still running BlueJeans should migrate immediately to Zoom, Microsoft Teams, Google Meet, or Webex.

Vendor Trust Score

Is BlueJeans (Discontinued) a trustworthy vendor?

3.9/10
Caution
Pricing transparency
Published rates; no hidden fees
4.0
Contract fairness
Reasonable terms; no auto-renew traps
5.0
Incident response
How they handle outages and breaches
5.0
Post-acquisition behavior
Customer treatment after M&A or PE
3.0
Executive stability
Leadership churn over 24 months
3.0
Roadmap honesty
Public commitments held
3.5
Trust signal log
  • 2020-05-14
    Verizon acquires BlueJeans for ~$400M during pandemic surge
    Verizon positioned the acquisition as bolstering enterprise UCaaS strategy alongside Verizon Business Group.
  • 2022-08-15
    Verizon strategic priority for BlueJeans flagged as uncertain
    Customer reviews and channel partners reported mixed signals about Verizon investment in the platform.
  • 2023-08-15
    Verizon announces BlueJeans will be sunset
    Six-month notice given to customers; migration paths to Zoom, Teams, Google Meet, Webex recommended.
  • 2024-02-14
    BlueJeans officially discontinued
    Service shut down. Approximately four years after Verizon acquired it for $400M. One of the cleanest examples of post-COVID video conferencing consolidation: a product with real customers and mature compliance was shut down because the parent could not justify unit economics versus bundled platforms (Teams, Zoom, Google Meet).
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 380 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • (Historical) Strong meeting reliability
    64% ↓
  • (Historical) Dolby Voice audio quality
    51% ↓
  • (Historical) FedRAMP authorization for federal customers
    41% ↓
  • (Historical) Mature compliance posture
    38% ↓

Complaint patterns

  • Product discontinued by Verizon February 2024
    87% →
  • Legacy customers still on it face security risk
    71% →
  • Migration urgency for any remaining users
    64% ↑
  • Verizon strategic priority signals were unclear in 2022-2023
    47% ↓
Sentiment trend (6 months)
38/100 -3 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

31 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
Legacy customers (sunset) $0
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2024-02-14
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • (Historical) Strong meeting reliability
  • (Historical) FedRAMP Moderate authorization
  • (Historical) Enterprise compliance posture
  • (Historical) Dolby Voice integration for audio quality
  • (Historical) Mature meeting room hardware integration

Editorial: Weaknesses

  • DISCONTINUED, sunset by Verizon February 14, 2024
  • No security patches since discontinuation
  • No customer support since discontinuation
  • Any organization still using legacy install is at material security risk
  • Cannot be purchased; included in ranking only for transparency
  • Data export deadlines from Verizon have passed; migration urgency is high

Key features & integrations

  • +(Historical) Meetings up to 150 participants
  • +(Historical) Dolby Voice audio integration
  • +(Historical) Cloud recording and transcription
  • +(Historical) FedRAMP Moderate authorization
  • +(Historical) Meeting room hardware integration
  • +(Historical) HIPAA via BAA
0+ integrations
Geography supported
N/A, sunset
Best fit
N/A, discontinued employees · Product no longer available for purchase
Editorial deep-dive

Read our full ranking of Video Conferencing

BlueJeans (Discontinued) ranks #9 in our editorial review of 10 video conferencing platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Video Conferencing

#8
Dialpad Meetings
AI-anchored meetings that are strongest as part of the Dialpad UC suite.
★ 4.4 public
#10
Jitsi Meet
Open-source self-hostable meetings under 8x8 stewardship; niche but real for privacy-first orgs.
★ 4.3 public
#7
Whereby
Browser-first Norwegian meeting platform with embedded-meetings API for product builders.
★ 4.6 public
Help the next buyer

Contribute your verified deal price

Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for BlueJeans (Discontinued); we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

Submit anonymously