Skip to content
Z Zendikt
7
Workforce Management · Rank #7 of 10

7shifts

Restaurant-specific workforce management leader.

By 7shifts Inc. · Founded 2014 · Saskatoon, SK, Canada · private

7shifts is the restaurant-specific workforce management leader, founded 2014 in Saskatoon by Jordan Boesch. The product is purpose-built for restaurants, scheduling with sales-forecasting against POS data, tip-pool management, time clock with break enforcement, restaurant-specific labor compliance (tipped-minimum-wage, 80/20 rule, predictive scheduling for restaurants), team messaging, and integrated payroll for US restaurants. 7shifts raised an 80-million-dollar-plus Series C in 2022 led by SoftBank Vision Fund 2 with Salesforce Ventures and Enlightened Hospitality Investments participating. Strengths: deepest restaurant-specific feature set in the category, POS integrations with Toast, Square for Restaurants, Lightspeed Restaurant, Clover, TouchBistro, and 25-plus other restaurant POSes, sales forecasting that uses actual POS data rather than generic footfall, tip-pool management, and restaurant-specific compliance handling that generalist tools fumble, strong founder-led culture, mature 11-year track record, and clean mobile UX. Best fit for independent restaurants and small chains (1-50 locations) wanting purpose-built workforce management that handles restaurant-specific complexity natively. Trade-offs: vertical depth means horizontal value is lower, outside restaurants the product is unremarkable; mid-market and enterprise restaurant chains (50-plus locations) often outgrow 7shifts and move to Crunchtime, HotSchedules, or UKG Ready; per-location pricing scales meaningfully past 25 locations.

Visit 7shifts Vendor pricing Compare to Homebase
Best for

Independent restaurants and small chains (1-50 locations) wanting purpose-built workforce management with native POS integration and restaurant-specific compliance.

Worst for

Non-restaurant operators (Deputy or When I Work better generalist fit), enterprise restaurant chains 50-plus locations (Crunchtime or UKG Ready stronger), or buyers prioritizing AI-first labor forecasting (Legion stronger).

Vendor Trust Score

Is 7shifts a trustworthy vendor?

8.7/10
High trust
Pricing transparency
Published rates; no hidden fees
8.5
Contract fairness
Reasonable terms; no auto-renew traps
8.5
Incident response
How they handle outages and breaches
8.5
Post-acquisition behavior
Customer treatment after M&A or PE
9.0
Executive stability
Leadership churn over 24 months
9.0
Roadmap honesty
Public commitments held
8.5
Trust signal log
  • 2022-04-22
    Series C of 80 million dollars led by SoftBank Vision Fund 2
    Salesforce Ventures and Enlightened Hospitality Investments (Danny Meyer) participated. Vertical-restaurant focus has remained consistent post-round.
  • 2024-09-22
    Founder Jordan Boesch still serving as CEO 11 years in
    Vertical focus and product roadmap continuity have been notable customer-cited strengths.
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 1,180 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Deepest restaurant-specific feature set
    87% →
  • POS-anchored sales forecasting actually works
    78% →
  • Tip-pool management saves real time
    64% →
  • Manager log book reduces shift handover friction
    51% ↑

Complaint patterns

  • Per-location pricing punishing past 25 locations
    47% ↑
  • Outgrown by enterprise chains 50-plus locations
    41% →
  • European footprint lighter than expected
    31% →
Sentiment trend (6 months)
86/100 +1 pts
12
01
02
03
04
05
Representative voices

  • “We tried Deputy and When I Work before settling on 7shifts. Neither of them understood that a Tuesday lunch and a Saturday brunch are not the same thing for staffing. 7shifts knows.”

    GM, Independent Restaurant Group· G2 · 2026-03-21

Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

234 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
1-3 locations $1,080
3-10 locations $6,000
10-25 locations $18,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP

Editorial: Strengths

  • Deepest restaurant-specific feature set in the category
  • POS integrations with 30-plus restaurant POSes
  • Sales forecasting using actual POS data
  • Tip-pool management native
  • Restaurant-specific compliance (tipped-minimum, 80/20 rule)
  • Strong founder-led culture
  • Clean mobile UX

Editorial: Weaknesses

  • Vertical depth means horizontal value low (outside restaurants unremarkable)
  • Mid-market and enterprise restaurant chains often outgrow it
  • Per-location pricing scales meaningfully past 25 locations
  • European footprint lighter than Quinyx
  • AI labor forecasting trails Legion

Key features & integrations

  • +Restaurant scheduling with POS-anchored sales forecasting
  • +Tip-pool management
  • +Time clock with break enforcement
  • +Restaurant compliance (tipped-minimum, 80/20)
  • +Manager log book
  • +Team messaging
  • +Integrated payroll (US)
  • +POS integrations
50+ integrations
ToastSquare for RestaurantsLightspeed RestaurantCloverTouchBistroRevelAlohaMicrosGustoADP RunQuickBooks
Geography supported
US, CA, AU, UK
Best fit
5-500 employees · Independent restaurants and small chains (1-50 locations)
Editorial deep-dive

Read our full ranking of Workforce Management

7shifts ranks #7 in our editorial review of 10 workforce management platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

Closest alternatives in Workforce Management

#6
Homebase
SMB scheduling, time tracking, plus integrated payroll bundle leader.
★ 4.3 public
#8
Planday
Xero-anchored scheduling for SMB.
★ 4.3 public
#5
Shiftboard
Industrial and healthcare workforce orchestration with deep complex-shift logic.
★ 4.3 opaque
Help the next buyer

Contribute your verified deal price

Pricing in B2B software is opaque because vendors want it that way. Verified buyer prices fix that, anonymously. Share what you actually paid for 7shifts; we’ll add it to the verified pricing dataset on this page (with company size band only, no identifying details).

Submit anonymously