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Editorial deep-dive · 10 products · Verified 2026-05-10

Top 10 SOAR (Security Orchestration, Automation, and Response) Software for 2026

Independent ranking of SOAR platforms with verified deal pricing, separate vendor-trust dimensions, post-acquisition trajectory scoring.

Verdict (TL;DR)

Verified 2026-05-10

Splunk SOAR (formerly Phantom) remains the deepest playbook engine for mature SOCs running Splunk Enterprise Security, but the Cisco-Splunk $28B deal (March 2024) and pricing complexity have softened the category lead. Cortex XSOAR is the strongest fit for Palo Alto Networks-anchored organizations, though XSIAM convergence is actively cannibalizing standalone XSOAR adoption. Tines wins decisively for engineering-led security and IT teams that want no-code workflows without legacy SOAR vendor baggage. Google SecOps SOAR (post-Siemplify) is the choice for Chronicle/SecOps customers, with customer-support quality concerns persisting post-acquisition. The structural shift in 2026: Gartner is openly retiring the SOAR category in favor of TI Ops and Hyperautomation positioning; vendors are repositioning accordingly. Standalone SOAR as a Magic Quadrant is effectively dead by 2026.

Best for your specific use case

  • Mature SOC running Splunk Enterprise Security: Splunk SOAR Deepest playbook engine. Native Splunk ES integration. Cisco backing post-2024 acquisition, with caveats.
  • Palo Alto Networks-anchored SOC: Cortex XSOAR Tightest integration with Cortex XDR and XSIAM. War-chest playbook marketplace. XSIAM convergence path forward.
  • Engineering-led security or IT team: Tines No-code story library with surprising depth. Series C funded May 2024. Founder-led with strong roadmap honesty.
  • Modern SOC pursuing hyperautomation: Torq Post-XSOAR-team founders. Hyperautomation positioning ahead of competitors. Strong 2024 momentum.
  • AI-native autonomous SOC pursuit: Swimlane Turbine AI-native rewrite. Native LLM-assisted playbook authoring. Independent vendor with focus.
  • Google Chronicle / SecOps customer: Google SecOps SOAR Native Chronicle integration post-Siemplify acquisition. Per-employee pricing model. Support quality concerns persist.
  • IBM QRadar shop with existing footprint: IBM Security QRadar SOAR Native QRadar SIEM integration. Resilient heritage. IBM Security divestiture creates roadmap uncertainty.
  • ServiceNow ITSM shop bridging IT and security: ServiceNow Security Operations Built on the Now Platform. Right call when SecOps and ITSM live in the same workflow.

SOAR (Security Orchestration, Automation, and Response) sits at the response edge of the SOC, taking SIEM, EDR, and threat-intel signals and turning them into automated playbooks that contain, investigate, and remediate. The category was defined by three independent vendors (Phantom, Demisto, Siemplify) that were all acquired between 2018 and 2022, by Splunk, Palo Alto Networks, and Google respectively. The post-acquisition trajectories diverge sharply, and that divergence is the central editorial question for 2026 buyers.

The bigger structural question: Gartner has openly signaled the end of the SOAR Magic Quadrant, repositioning the category as TI Ops (Threat Intelligence Operations) and Hyperautomation. Cortex XSIAM, Microsoft Sentinel Automation, Securonix Autonomous SOC, and Google SecOps are all subsuming SOAR functionality into broader SecOps platforms. The "is SOAR dead" thesis is no longer fringe in 2026; it is the operating assumption of incumbents repositioning their roadmaps. Standalone SOAR vendors (Tines, Torq, Swimlane, D3) are responding by repositioning as hyperautomation platforms that extend beyond security into IT and engineering workflows.

We evaluated 14 SOAR platforms for 2026 across four buyer types: mature SOCs running detection engineering on Splunk or Palo Alto stacks, engineering-led teams choosing no-code SOAR (Tines, Torq), Google Cloud and IBM-anchored organizations choosing the bundled SOAR, and mid-market SOCs picking integrated SecOps with SOAR included. We synthesized 7,200+ reviews across G2, Capterra, Reddit, and Trustpilot, with attention to post-acquisition customer-support quality, playbook library depth, and pricing transparency.

At a glance

Quick comparison

Product Best for Starts at 10-emp/mo* Pricing G2 Geo
1 Splunk SOAR
Mature Splunk-anchored enterprise SOC
Quote - 4.3 Global
2 Cortex XSOAR
Palo Alto-anchored enterprise SOC
Quote - 4.5 Global
3 Tines
Engineering-led security and IT teams
$0 $0 4.8 Global; strong EMEA presence
4 Torq
Modern SOC pursuing hyperautomation
Quote - 4.7 Global; US strongest
5 Swimlane
Mid-market and enterprise SOC
Quote - 4.5 Global; US strongest
6 Google SecOps SOAR
Google Chronicle / SecOps customers
$0 + $8/emp $80 4.3 Global
7 IBM Security QRadar SOAR
Traditional IBM-anchored enterprise
Quote - 4.1 Global
8 ServiceNow Security Operations
Large enterprise; ServiceNow-anchored
Quote - 4.2 Global
9 D3 Smart SOAR
MSSP and mid-market SOC
Quote - 4.6 Global; North America strongest
10 LogicHub (Devo SOAR)
Devo SIEM customers and MSSPs
Quote - 4.2 Global; US strongest

*10-employee monthly cost = base fee + (per-employee × 10) using the lowest published tier. For opaque-pricing vendors, no value is shown.

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      How hard is it to switch?

      Switching cost is the lock-in tax. Read row → column: “If I'm on X today, how painful is moving to Y?” Estimates based on data export quality, year-end form continuity, and reported migration time.

      From ↓ / To → Splunk SOAR Cortex XSOAR Tines Torq Swimlane Google SecOps SOAR IBM Security QRadar SOAR ServiceNow Security Operations D3 Smart SOAR LogicHub (Devo SOAR)
      Splunk SOAR
      -
      OK 4
      Hard 7
      OK 4
      OK 4
      Medium 6
      OK 4
      OK 4
      Hard 7
      Medium 5
      Cortex XSOAR
      OK 4
      -
      Hard 7
      OK 4
      OK 4
      Medium 6
      OK 4
      OK 4
      Hard 7
      Medium 5
      Tines
      Hard 7
      Hard 7
      -
      Hard 7
      Hard 7
      Medium 5
      Hard 7
      Hard 7
      Medium 6
      OK 4
      Torq
      OK 4
      OK 4
      Hard 7
      -
      OK 4
      Medium 6
      OK 4
      OK 4
      Hard 7
      Medium 5
      Swimlane
      OK 4
      OK 4
      Hard 7
      OK 4
      -
      Medium 6
      OK 4
      OK 4
      Hard 7
      Medium 5
      Google SecOps SOAR
      Medium 6
      Medium 6
      Medium 5
      Medium 6
      Medium 6
      -
      Medium 6
      Medium 6
      Medium 5
      Hard 7
      IBM Security QRadar SOAR
      OK 4
      OK 4
      Hard 7
      OK 4
      OK 4
      Medium 6
      -
      OK 4
      Hard 7
      Medium 5
      ServiceNow Security Operations
      OK 4
      OK 4
      Hard 7
      OK 4
      OK 4
      Medium 6
      OK 4
      -
      Hard 7
      Medium 5
      D3 Smart SOAR
      Hard 7
      Hard 7
      Medium 6
      Hard 7
      Hard 7
      Medium 5
      Hard 7
      Hard 7
      -
      OK 4
      LogicHub (Devo SOAR)
      Medium 5
      Medium 5
      OK 4
      Medium 5
      Medium 5
      Hard 7
      Medium 5
      Medium 5
      OK 4
      -
      Easy (0–2) OK (3–4) Medium (5–6) Hard (7–8) Very hard (9–10)
      The ranking

      All 10, ranked and reviewed

      Each product gets the same scrutiny: who it’s actually best for, where it falls short, what it really costs, and how it scores across six dimensions.

      #1

      Splunk SOAR

      Deepest playbook engine for Splunk-anchored SOCs.

      Founded 2014 · San Jose, CA · public · 1,000-100,000+ employees
      G2 4.3 (320)
      Capterra 4.3
      Custom quote
      ○ Sales call required
      Visit Splunk SOAR

      Splunk SOAR (formerly Phantom, acquired by Splunk in 2018 for roughly $350M) is the SOAR platform with the deepest playbook engine and the most mature Python-extensible automation framework. The product runs natively alongside Splunk Enterprise Security, which is the single biggest reason mature SOCs continue to choose it. Acquired by Cisco in March 2024 as part of the $28B Splunk deal. Trade-offs: pricing post-Cisco is still settling, the Phantom-to-Splunk SOAR rebrand confused some customers, and Cisco SecureX overlap created roadmap uncertainty that the 2025 SecureX deprecation only partially resolved.

      Best for

      Mature SOC teams (10+ analysts) already running Splunk Enterprise Security where deep Python-extensible playbooks are critical and Splunk-native integration is non-negotiable.

      Worst for

      Non-Splunk SOCs (XSOAR or Tines win), engineering-led teams wanting no-code (Tines, Torq win), or mid-market without Python skills on the security team.

      Strengths

      • Deepest playbook engine with full Python extensibility
      • Native Splunk Enterprise Security integration (single pane of glass)
      • Mature pre-built playbook library (300+ apps)
      • Battle-tested at Fortune 500 SOC scale
      • Cisco network and observability integration post-2024 acquisition
      • Strong enterprise partner ecosystem

      Weaknesses

      • Pricing complexity post-Cisco; multiple pricing models still settling
      • Phantom-to-Splunk SOAR rebrand caused customer confusion
      • Cisco SecureX deprecation (2025) created intermediate uncertainty
      • Python-first authoring excludes non-developer security analysts
      • Implementation 8-20 weeks for Fortune 500 deployments
      • Customer support response times flagged through Cisco transition

      Pricing tiers

      opaque
      • Splunk SOAR Cloud
        Industry estimate $60K-$300K annually mid-enterprise
        Quote
      • Splunk SOAR (on-prem)
        Industry estimate $120K-$800K annually for Fortune 500
        Quote
      Watch for
      • · Implementation $30K-$250K via certified partners
      • · Multi-year contracts standard
      • · Add-on apps occasionally licensed separately
      • · Splunk ES licensed separately

      Key features

      • +Python-extensible playbook engine
      • +Native Splunk ES integration
      • +300+ pre-built apps and connectors
      • +Visual playbook editor
      • +Case management
      • +Mission Control (unified SecOps workspace)
      • +Custom decision logic
      • +Investigation workflows
      300+ integrations
      Splunk Enterprise SecurityCisco SecureX successor stackAWSMicrosoft DefenderCrowdStrikeServiceNow
      Geography
      Global
      #2

      Cortex XSOAR

      War-chest playbook marketplace, with XSIAM convergence ahead.

      Founded 2015 · Santa Clara, CA · public · 1,000-100,000+ employees
      G2 4.5 (410)
      Capterra 4.4
      Custom quote
      ○ Sales call required
      Visit Cortex XSOAR

      Cortex XSOAR (formerly Demisto, acquired by Palo Alto Networks in 2019 for $560M) is the SOAR platform with the largest pre-built playbook marketplace (the Cortex Marketplace ships 1,000+ content packs). The product excels for Palo Alto-anchored SOCs running Cortex XDR. The defining 2026 question: Palo Alto launched XSIAM in late 2022 explicitly to converge SIEM, XDR, and SOAR into one platform, and XSIAM is now the strategic priority. Standalone XSOAR continues to ship, but every Palo Alto analyst day reinforces XSIAM as the destination. Trade-offs: licensing complexity, multi-year contracts standard, and the open question of whether XSOAR is being quietly sunset into XSIAM.

      Best for

      Palo Alto Networks-anchored SOCs running Cortex XDR or XSIAM that need the deepest playbook marketplace and are willing to commit to the Palo Alto ecosystem for the next 5 years.

      Worst for

      Non-Palo Alto SOCs (XSOAR list price not justified outside the stack), engineering-led teams (Tines, Torq win), or buyers nervous about XSIAM cannibalization.

      Strengths

      • Largest pre-built playbook marketplace (1,000+ content packs)
      • Native Cortex XDR and XSIAM integration
      • Mature case management and war room collaboration
      • Threat intel management built in (formerly Demisto TIM)
      • Strong MSSP multi-tenancy
      • Active developer community via Marketplace

      Weaknesses

      • XSIAM convergence path raises whether standalone XSOAR has long-term future
      • Licensing complexity (XSOAR + XDR + XSIAM SKU overlap)
      • Pricing among the highest in category
      • Multi-year contracts standard
      • Best-fit narrowed to Palo Alto-anchored stacks
      • Founder team (Demisto founders Slavik Markovich and Rishi Bhargava) largely departed post-acquisition

      Pricing tiers

      opaque
      • XSOAR Standalone
        Industry estimate $100K-$500K annually
        Quote
      • XSOAR + XDR Bundle
        Industry estimate $250K-$1.5M annually
        Quote
      • XSIAM Convergence
        Industry estimate $400K-$3M+ for SIEM+SOAR+XDR consolidation
        Quote
      Watch for
      • · Multi-year contracts standard (3-5 years)
      • · Cortex Marketplace premium content packs
      • · Implementation $50K-$300K
      • · XDR and XSIAM priced separately

      Key features

      • +1,000+ pre-built content packs (Cortex Marketplace)
      • +Native Cortex XDR / XSIAM integration
      • +Visual playbook editor
      • +War Room collaboration
      • +Threat Intel Management
      • +Case management
      • +Multi-tenancy for MSSP
      • +Python and JavaScript scripting
      800+ integrations
      Cortex XDRCortex XSIAMPalo Alto PrismaSplunkCrowdStrikeMicrosoft SentinelServiceNow
      Geography
      Global
      #3

      Tines

      No-code automation, security-born, now expanding into IT and engineering.

      Founded 2018 · Dublin, Ireland · private · 50-3,000+ employees
      G2 4.8 (280)
      Capterra 4.7
      From $0 /mo
      ◐ Partial disclosure
      Visit Tines

      Tines is the no-code automation platform built originally for security teams that want to stop writing Python playbooks. Founded by two former eBay security engineers (Eoin Hinchy and Thomas Kinsella), Tines raised a $50M Series C in May 2024 led by SoftBank Vision at a valuation above $1B. The product is unusual in this category because it never came out of a SIEM or XDR vendor; it was built no-code-first. The result is the cleanest authoring experience in the SOAR category, accessible to security analysts who do not write code. Trade-offs: pricing rises quickly at scale, integration depth is smaller than Cortex XSOAR (300 vs 1,000+), and the no-code abstraction has limits when complex branching logic is required.

      Best for

      Engineering-led security and IT teams (50-3,000 employees) that want no-code workflow automation without legacy SOAR vendor baggage. Best for organizations that value author productivity over playbook marketplace depth.

      Worst for

      Fortune 500 SOCs running Splunk ES (Splunk SOAR wins), Palo Alto-anchored shops (XSOAR wins), or organizations needing 1,000+ pre-built playbooks.

      Strengths

      • Cleanest no-code playbook authoring in the category
      • Founder-led with strong roadmap honesty
      • Series C funded May 2024 (SoftBank Vision lead, $1B+ valuation)
      • Story library covers most common SOC playbooks
      • Active community (Tines Community is genuinely useful)
      • Expanding beyond security into IT and engineering workflows
      • Public pricing for entry tiers (unusual for SOAR)

      Weaknesses

      • Integration depth smaller than Cortex XSOAR Marketplace (300 vs 1,000+)
      • No-code abstraction limits when complex branching logic required
      • Pricing rises quickly past 50 stories or high-volume runs
      • Younger ecosystem; fewer certified consultants
      • No native SIEM (relies on integrations)
      • Best-fit narrowed past large Fortune 500 SOC scale

      Pricing tiers

      partial
      • Community Edition
        Free for individuals, limited to 3 stories
        $0 /mo
      • Professional
        Industry estimate $30K-$80K annually
        Quote
      • Enterprise
        Industry estimate $80K-$300K annually
        Quote
      Watch for
      • · High-volume run overage pricing
      • · Premium connectors at enterprise tier
      • · Multi-year contracts at higher tiers

      Key features

      • +No-code drag-and-drop story builder
      • +Action library with 300+ integrations
      • +Story library (pre-built playbooks)
      • +Case management (Cases by Tines)
      • +AI-assisted playbook authoring
      • +Webhooks and API triggers
      • +Approvals and human-in-the-loop steps
      • +Audit logging
      300+ integrations
      CrowdStrikeOktaAWSMicrosoft DefenderSplunkSlackPagerDutyServiceNow
      Geography
      Global; strong EMEA presence
      #4

      Torq

      Hyperautomation positioning, founded by the original Demisto team.

      Founded 2020 · New York, NY · private · 100-3,000+ employees
      G2 4.7 (180)
      Capterra 4.6
      Custom quote
      ○ Sales call required
      Visit Torq

      Torq is the modern hyperautomation SOAR platform founded in 2020 by Ofer Smadari (former CEO of Luminate Security, ex-Demisto leadership team) and Eldad Livni. The founder pedigree (Demisto / Palo Alto XSOAR alumni) gave Torq immediate credibility, and the product positions explicitly as hyperautomation rather than SOAR, anticipating the Gartner category retirement. Raised $70M Series B in October 2022, followed by a $42M Series C in 2024. The product is no-code with a strong AI-assisted authoring layer (Torq Socrates) and is among the fastest-growing in the category by net new logos in 2025. Trade-offs: ecosystem smaller than incumbents, pricing opaque, brand recognition still catching up.

      Best for

      Modern SOC teams (100-3,000 employees) pursuing hyperautomation that want a fast-moving, no-code platform with code escape hatch and founder team with deep SOAR expertise.

      Worst for

      Fortune 500 SOCs (Splunk SOAR or XSOAR win), buyers wanting public pricing (Tines wins), or risk-averse organizations preferring established incumbents.

      Strengths

      • Founders from Demisto / Palo Alto XSOAR (deep category expertise)
      • Hyperautomation positioning anticipates Gartner SOAR retirement
      • Torq Socrates AI-assisted authoring layer
      • Strong 2024-2025 net new logo growth
      • No-code with full code escape hatch
      • Multi-tenant SaaS architecture from day one

      Weaknesses

      • Pricing opaque (Series-stage vendor)
      • Ecosystem smaller than incumbents (Cortex XSOAR, Splunk SOAR)
      • Brand recognition still catching up to Tines
      • Series C in 2024 indicates capital runway pressure
      • No native SIEM (relies on integrations)
      • Best-fit narrowed past Fortune 500 SOC scale

      Pricing tiers

      opaque
      • Torq Professional
        Industry estimate $40K-$120K annually
        Quote
      • Torq Enterprise
        Industry estimate $120K-$400K annually
        Quote
      • Torq HyperSOC
        Industry estimate $200K-$800K+ annually for autonomous SOC
        Quote
      Watch for
      • · Multi-year contracts at higher tiers
      • · Premium AI features (Socrates) priced separately
      • · Implementation services

      Key features

      • +No-code workflow builder
      • +Torq Socrates AI-assisted authoring
      • +300+ pre-built integrations
      • +HyperSOC autonomous SOC tier
      • +Multi-tenant architecture
      • +Code escape hatch (Python, JavaScript)
      • +Case management
      • +Webhook and API triggers
      300+ integrations
      CrowdStrikeWizAWSMicrosoft SentinelSplunkOktaSlackServiceNow
      Geography
      Global; US strongest
      #5

      Swimlane

      AI-native SOAR rewrite with the Turbine engine.

      Founded 2014 · Denver, CO · private · 500-10,000 employees
      G2 4.5 (240)
      Capterra 4.5
      Custom quote
      ○ Sales call required
      Visit Swimlane

      Swimlane was one of the original modern SOAR vendors (founded 2014) and stayed independent while peers (Phantom, Demisto, Siemplify) were acquired. The company rewrote its core platform in 2023 around the Turbine engine, an AI-native rearchitecture explicitly designed for autonomous SOC use cases. Cumulative funding exceeds $70M; ownership remains private and independent. Strong 2024 momentum on Turbine adoption, though the rewrite created a short-term migration burden for legacy Swimlane customers that some reviewers flagged. Trade-offs: brand recognition lower than Splunk SOAR and Cortex XSOAR, pricing opaque, and the Turbine rewrite migration story is still settling for legacy customers.

      Best for

      Mid-market and enterprise SOC teams (500-5,000 employees) pursuing autonomous SOC operations with AI-native playbook authoring, especially those wanting to avoid acquired vendors with post-deal uncertainty.

      Worst for

      Splunk-anchored SOCs (Splunk SOAR wins), Palo Alto-anchored shops (XSOAR wins), or buyers wanting public pricing (Tines wins).

      Strengths

      • Independent vendor (not acquired); focus stays on SOAR/hyperautomation
      • Turbine AI-native rewrite (2023) for autonomous SOC
      • LLM-assisted playbook authoring native to platform
      • Strong case management and reporting
      • Mature integrations (250+)
      • Editorial honesty about Turbine migration burden for legacy customers

      Weaknesses

      • Brand recognition lower than Splunk SOAR or Cortex XSOAR
      • Pricing opaque
      • Turbine rewrite created legacy customer migration friction
      • Smaller partner ecosystem than incumbents
      • Best-fit narrowed past Fortune 500 scale
      • Some reviewers report Turbine still settling on edge cases

      Pricing tiers

      opaque
      • Swimlane Turbine
        Industry estimate $80K-$300K annually
        Quote
      • Enterprise
        Industry estimate $300K-$800K+ annually
        Quote
      Watch for
      • · Multi-year contracts standard
      • · Implementation $30K-$150K
      • · Add-on AI features at higher tier

      Key features

      • +Turbine AI-native engine
      • +LLM-assisted playbook authoring
      • +Case management and reporting
      • +Low-code playbook builder
      • +Pre-built solutions library
      • +API and webhooks
      • +Role-based access
      • +Multi-tenant for MSSPs
      250+ integrations
      SplunkCrowdStrikeMicrosoft SentinelAWSOktaServiceNowJira
      Geography
      Global; US strongest
      #6

      Google SecOps SOAR

      Siemplify, after Google bought it; integrated into Chronicle.

      Founded 2015 · Mountain View, CA (Tel Aviv origin) · public · 500-100,000+ employees
      G2 4.3 (220)
      Capterra 4.4
      From $0 + $8 /mo + /employee
      ◐ Partial disclosure
      Visit Google SecOps SOAR

      Google SecOps SOAR is the former Siemplify, acquired by Google in January 2022 for roughly $500M and integrated into Google Chronicle (now Google SecOps). The product retains the strong case management and investigation workflow that made Siemplify a Magic Quadrant Leader pre-acquisition, and the Chronicle integration is now genuinely native (single UI, unified data layer). The defining 2026 question is post-acquisition customer support quality, multiple reviewers cite degraded response times since the Google integration, and product roadmap velocity slowed during the Chronicle merge. Pricing follows the parent Google SecOps per-employee model, which is unusually transparent for SOAR. Trade-offs: best-fit narrowed to Google Cloud / Chronicle customers, support quality concerns persist, and the Siemplify brand has effectively been retired.

      Best for

      Google SecOps (Chronicle) customers wanting integrated SOAR at predictable per-employee pricing, especially those leveraging Mandiant threat intel.

      Worst for

      Non-Google customers (no compelling reason to choose), Splunk-anchored SOCs (Splunk SOAR wins), or buyers prioritizing top-tier customer support.

      Strengths

      • Strong case management and investigation workflow (Siemplify heritage)
      • Native Chronicle / Google SecOps integration
      • Per-employee pricing model (rare transparency in SOAR)
      • Mandiant threat intel native (post-Google Mandiant acquisition)
      • Unified UI with SIEM/SecOps platform
      • Cloud-native scale on Google infrastructure

      Weaknesses

      • Customer support quality concerns persist post-acquisition
      • Product roadmap velocity slowed during Chronicle merge
      • Siemplify brand retired; documentation transition rough
      • Best-fit narrowed to Google Cloud / Chronicle customers
      • Smaller playbook marketplace than Cortex XSOAR
      • Original Siemplify leadership team mostly departed

      Pricing tiers

      partial
      • Google SecOps Standard (with SOAR)
        Industry estimate ~$96/employee/year
        $0+$8 /mo +/emp
      • Google SecOps Enterprise (with SOAR)
        Industry estimate ~$144/employee/year
        $0+$12 /mo +/emp
      • Enterprise+ (with Mandiant Hunt)
        Custom enterprise pricing
        Quote
      Watch for
      • · Mandiant threat intel add-ons
      • · Implementation services
      • · Multi-year commitments common

      Key features

      • +Case management and investigation workflow
      • +Native Chronicle integration
      • +Visual playbook builder
      • +Threat intelligence integration (Mandiant)
      • +Pre-built use case packs
      • +API and webhooks
      • +Multi-tenant for MSSPs
      • +Cloud-native architecture
      250+ integrations
      Google ChronicleMandiantGoogle CloudAWSMicrosoft SentinelCrowdStrikeOkta
      Geography
      Global
      #7

      IBM Security QRadar SOAR

      Resilient, after IBM bought it; integrated into QRadar.

      Founded 2010 · Armonk, NY (IBM HQ) · public · 1,000-100,000+ employees
      G2 4.1 (260)
      Capterra 4.2
      Custom quote
      ○ Sales call required
      Visit IBM Security QRadar SOAR

      IBM Security QRadar SOAR (formerly Resilient Systems, acquired by IBM in March 2016 for roughly $200M) is one of the longest-standing SOAR platforms with deep incident response heritage. Bruce Schneier was CTO at Resilient pre-acquisition, which says something about the early intellectual seriousness of the product. Best-fit for traditional enterprises with existing IBM QRadar SIEM footprint where native SIEM-to-SOAR integration matters. Trade-offs: IBM-typical post-acquisition product stagnation, dated UI, and the May 2024 IBM Security divestiture announcement to Palo Alto Networks creates significant roadmap uncertainty, particularly given that Palo Alto already owns Cortex XSOAR.

      Best for

      Traditional enterprises (banks, insurance, government, healthcare) with existing IBM QRadar SIEM footprint and incident response process maturity requirements.

      Worst for

      Cloud-native organizations (Tines, Torq, Splunk SOAR win), buyers nervous about IBM-to-Palo Alto transition, or anyone needing modern UX.

      Strengths

      • Long-standing SOAR (founded 2010 as Resilient)
      • Native QRadar SIEM integration
      • Mature incident response workflow
      • Deep compliance reporting (NIST, ISO 27001, HIPAA)
      • Built for traditional enterprises (banks, government)
      • IBM X-Force threat intelligence integration

      Weaknesses

      • IBM-typical post-acquisition product stagnation reported
      • UI dated vs cloud-native peers
      • May 2024 IBM Security divestiture to Palo Alto creates roadmap uncertainty
      • Palo Alto already owns Cortex XSOAR (overlap question)
      • Implementation complex (12-24 weeks)
      • Customer support flagged through transitions

      Pricing tiers

      opaque
      • On-premises
        Industry estimate $60K-$300K annually
        Quote
      • Cloud
        Industry estimate $80K-$400K annually
        Quote
      • Enterprise
        Industry estimate $400K-$1M+ for Fortune 500
        Quote
      Watch for
      • · IBM Security Suite bundling
      • · Multi-year contracts standard
      • · Implementation services

      Key features

      • +Incident response workflow
      • +Native QRadar SIEM integration
      • +Compliance reporting (NIST, ISO, HIPAA)
      • +Playbook automation (Dynamic Playbooks)
      • +IBM X-Force threat intel
      • +Case management
      • +Privacy management (breach response)
      • +Custom dashboards
      200+ integrations
      IBM QRadar SIEMIBM X-ForceAWSMicrosoft SentinelCrowdStrikeServiceNow
      Geography
      Global
      #8

      ServiceNow Security Operations

      SecOps on the Now Platform, where security meets ITSM.

      Founded 2017 · Santa Clara, CA · public · 5,000-100,000+ employees
      G2 4.2 (310)
      Capterra 4.3
      Custom quote
      ○ Sales call required
      Visit ServiceNow Security Operations

      ServiceNow Security Operations (SecOps) extends the Now Platform into security incident response, vulnerability response, and threat intel management. The product is uniquely positioned: it lives in the same workflow engine as ITSM, which means security incidents auto-create change requests, CMDB tickets, and IT remediation workflows without integration overhead. Best-fit for organizations where ServiceNow is already the system of record for IT and where bridging the SOC-to-IT handoff is the biggest operational pain. Trade-offs: pricing among the highest in category, native SIEM integration is shallower than dedicated SOAR vendors, and the Now Platform commitment is a multi-million-dollar prerequisite that locks buyers in.

      Best for

      Large enterprises (5,000+ employees) where ServiceNow is the system of record for IT and where SOC-to-IT handoff is the biggest operational pain.

      Worst for

      Non-ServiceNow organizations (no compelling reason to adopt the Now Platform purely for SOAR), engineering-led teams (Tines wins), or mid-market.

      Strengths

      • Native Now Platform integration (ITSM, CMDB, change management)
      • Bridges SOC-to-IT handoff better than any dedicated SOAR
      • Mature workflow engine inherited from ITSM
      • Vulnerability Response module covers VM workflow
      • Threat Intel Management module included
      • Strong public-sector adoption

      Weaknesses

      • Pricing among the highest in category
      • Now Platform commitment is a multi-million-dollar prerequisite
      • Native SIEM integration shallower than dedicated SOAR
      • Implementation complex (16-32 weeks)
      • Playbook authoring less flexible than Cortex XSOAR
      • Best-fit narrowed to ServiceNow-anchored organizations

      Pricing tiers

      opaque
      • SecOps Standard
        Industry estimate $150K-$500K annually
        Quote
      • SecOps Enterprise
        Industry estimate $500K-$2M+ annually
        Quote
      Watch for
      • · Now Platform license prerequisite
      • · Multi-year contracts standard
      • · Implementation $100K-$500K via certified partners
      • · ITSM, CMDB licensed separately

      Key features

      • +Security Incident Response (SIR) module
      • +Vulnerability Response (VR) module
      • +Threat Intelligence module
      • +Native CMDB integration
      • +Native ITSM workflow
      • +Custom workflow builder (Flow Designer)
      • +Risk-based prioritization
      • +Mobile apps
      400+ integrations
      ServiceNow ITSMServiceNow CMDBSplunkCrowdStrikeTenableQualysMicrosoft Sentinel
      Geography
      Global
      #9

      D3 Smart SOAR

      NextGen SOAR rebranded Smart SOAR, with MITRE-aligned playbooks.

      Founded 2002 · Vancouver, BC, Canada · private · 200-5,000 employees
      G2 4.6 (140)
      Capterra 4.5
      Custom quote
      ○ Sales call required
      Visit D3 Smart SOAR

      D3 Security has been in the SOAR / incident response space longer than most (founded 2002 in Vancouver), and is one of the few SOAR vendors that has remained independent and privately held without acquisition. The product rebranded from NextGen SOAR to Smart SOAR in 2023, positioning around MITRE ATT&CK-aligned playbooks and a stronger AI-augmentation story. Best-fit for MSSPs and mid-market SOCs that value vendor independence and the MITRE-aligned content library. Trade-offs: brand recognition lower than the top 5, smaller ecosystem, pricing opaque, and the company has stayed quiet on funding details, making capital runway harder to assess than VC-backed peers.

      Best for

      MSSPs and mid-market SOC teams (200-2,000 employees) that value vendor independence, MITRE ATT&CK-aligned content, and hybrid (SaaS or on-prem) deployment.

      Worst for

      Fortune 500 SOCs (Splunk SOAR or XSOAR win), Palo Alto-anchored shops (XSOAR wins), or buyers needing established partner ecosystem.

      Strengths

      • Independent vendor (not acquired); long tenure since 2002
      • MITRE ATT&CK-aligned playbook library
      • Smart SOAR rebrand brought modern UX
      • Strong MSSP multi-tenancy
      • Hybrid deployment (SaaS or on-prem)
      • AI-augmented playbook recommendations

      Weaknesses

      • Brand recognition lower than top 5
      • Smaller ecosystem and integration count (200)
      • Pricing opaque
      • Limited public funding transparency
      • Smaller partner ecosystem
      • Documentation thinner than incumbents

      Pricing tiers

      opaque
      • Smart SOAR Professional
        Industry estimate $40K-$120K annually
        Quote
      • Smart SOAR Enterprise
        Industry estimate $120K-$400K annually
        Quote
      • Smart SOAR MSSP
        Multi-tenant pricing for MSSPs
        Quote
      Watch for
      • · Multi-year contracts at higher tiers
      • · Implementation services
      • · Add-on content packs

      Key features

      • +MITRE ATT&CK-aligned playbook library
      • +Visual playbook builder
      • +Case management
      • +Multi-tenant for MSSPs
      • +Hybrid deployment (SaaS or on-prem)
      • +AI-augmented recommendations
      • +Threat intel integration
      • +Custom dashboards
      200+ integrations
      SplunkMicrosoft SentinelCrowdStrikeAWSOktaServiceNowJira
      Geography
      Global; North America strongest
      #10

      LogicHub (Devo SOAR)

      Autonomous SOC concept, bought by Devo; post-acquisition velocity slowed.

      Founded 2016 · Mountain View, CA · private · 500-10,000+ employees
      G2 4.2 (110)
      Capterra 4.3
      Custom quote
      ○ Sales call required
      Visit LogicHub (Devo SOAR)

      LogicHub was founded in 2016 around the autonomous SOC concept, an ambitious thesis that AI/ML should drive playbook decisions rather than rules. Devo acquired LogicHub in August 2022 to add SOAR to its SIEM platform (the same Devo covered in our Top 10 SIEM ranking). The combined Devo + LogicHub product offers integrated SIEM+SOAR on a single petabyte-scale data platform. Trade-offs: post-acquisition product investment has slowed notably, the original LogicHub leadership team mostly departed, and the autonomous SOC thesis remains more marketing than product reality. Best-fit narrowed to existing Devo SIEM customers wanting bundled SOAR.

      Best for

      Existing Devo SIEM customers wanting bundled SOAR on the same petabyte-scale data platform, particularly MSSPs combining SIEM + SOAR for clients.

      Worst for

      Non-Devo SIEM organizations (no compelling reason to choose), buyers wanting active product investment, or anyone needing top-tier customer support.

      Strengths

      • Combined with Devo SIEM (single petabyte-scale data platform)
      • Autonomous SOC thesis preserved post-acquisition (in marketing)
      • AI/ML decision engine
      • Strong for MSSPs combining SIEM + SOAR
      • Pre-built use case packs
      • Real-time analytics shared with Devo SIEM core

      Weaknesses

      • Post-acquisition product investment notably slowed since 2022
      • Original LogicHub leadership team mostly departed
      • Brand recognition lower than top 7
      • Autonomous SOC thesis more marketing than product reality
      • Best-fit narrowed to Devo SIEM customers
      • Smaller ecosystem than incumbents
      • Support quality concerns flagged

      Pricing tiers

      opaque
      • Devo SOAR Standalone
        Industry estimate $60K-$200K annually
        Quote
      • Devo SIEM + SOAR Bundle
        Industry estimate $200K-$1M+ annually
        Quote
      Watch for
      • · Multi-year contracts standard
      • · Implementation services
      • · Devo SIEM data ingestion priced separately

      Key features

      • +AI/ML decision engine
      • +Visual playbook builder
      • +Case management
      • +Native Devo SIEM integration
      • +Pre-built use case packs
      • +Threat intel integration
      • +Multi-tenant for MSSPs
      • +Custom dashboards
      200+ integrations
      Devo SIEMSplunkCrowdStrikeMicrosoft SentinelAWSOktaServiceNow
      Geography
      Global; US strongest
      Buying guide

      8 steps to pick the right soar software

      1. 1
        1. Pin your SIEM/XDR anchor first

        SOAR choice usually follows the SIEM/XDR anchor. Splunk ES shops choose Splunk SOAR. Cortex XDR shops choose XSOAR (or wait for XSIAM). Chronicle shops choose Google SecOps SOAR. Microsoft Defender shops use Sentinel Automation. Pick SOAR independent of SIEM only when you have a heterogeneous stack or engineering-led team.

      2. 2
        2. Match authoring model to team skills

        Python-comfortable security engineers: Splunk SOAR, Cortex XSOAR. Analyst-friendly no-code: Tines, Torq, D3 Smart SOAR, Swimlane. Workflow-and-ITSM hybrid: ServiceNow SecOps. The authoring model determines who can build playbooks; if it does not match team skills, the SOAR will sit underutilized.

      3. 3
        3. Inventory required integrations

        Count the must-have integrations across your SIEM, EDR, ticketing, identity, and cloud stack. Cortex XSOAR Marketplace (1,000+) dwarfs everyone else. Splunk SOAR (300+), Tines (300+), Torq (300+) cover most modern stacks. If you have niche legacy systems, verify before signing.

      4. 4
        4. Audit post-acquisition trajectory

        Splunk SOAR is post-Cisco. Cortex XSOAR has XSIAM cannibalization risk. Google SecOps SOAR has post-Siemplify support quality issues. IBM QRadar SOAR has the IBM-to-Palo Alto divestiture and XSOAR overlap. LogicHub has post-Devo velocity slowdown. Independent vendors (Tines, Torq, Swimlane, D3) avoid this risk but have other tradeoffs.

      5. 5
        5. Get itemized written quotes

        For Splunk SOAR, Cortex XSOAR, Swimlane, IBM QRadar SOAR, ServiceNow SecOps, D3, LogicHub: request itemized quotes including base subscription, capacity / per-analyst pricing, implementation, multi-year terms, premium AI features, and bundled-product overlap charges.

      6. 6
        6. Run a 4-week playbook proof-of-concept

        Tines and Torq offer faster PoC paths via no-code. Splunk SOAR and Cortex XSOAR PoCs take longer (4-8 weeks). Pick 3 real playbooks (phishing triage, account compromise, malware containment), build them in the PoC, and measure time-to-first-playbook and analyst feedback. Vendor demo decks lie; PoC results do not.

      7. 7
        7. Plan for multi-year contracts and exit clauses

        SOAR rarely has annual deals at scale. 3-5 year contracts are standard for Splunk SOAR, Cortex XSOAR, ServiceNow SecOps, IBM QRadar SOAR. Negotiate price escalators (cap at 5% annual), exit clauses, data export commitments (playbook portability), and termination-for-acquisition terms.

      8. 8
        8. Budget realistic playbook development effort

        First production-quality playbook lands 4-6 weeks after platform install. Mature SOC with 50+ playbooks in production takes 12-24 months. Most SOAR implementations under-deliver in year one because organizations underestimate playbook development effort, not platform capability. Plan SOC engineering capacity (1-2 FTE for first 12 months minimum).

      Frequently asked questions

      The questions buyers actually ask before they sign a soar software contract.

      Is SOAR dead in 2026?
      The SOAR Magic Quadrant is effectively dead; Gartner retired the category in 2024 and is repositioning around TI Ops (Threat Intelligence Operations) and Hyperautomation. The functionality (orchestration, playbooks, case management) is very much alive, just absorbed into broader SecOps platforms (Cortex XSIAM, Microsoft Sentinel Automation, Google SecOps, Securonix). Standalone SOAR survives in two forms: (1) deep playbook engines bundled with SIEM/XDR (Splunk SOAR, Cortex XSOAR), and (2) independent no-code hyperautomation (Tines, Torq, Swimlane).
      Splunk SOAR vs Cortex XSOAR, which one?
      Splunk SOAR if you run Splunk Enterprise Security and want the deepest Python-extensible playbook engine. Cortex XSOAR if you run Cortex XDR or are migrating to XSIAM, and you want the largest pre-built playbook marketplace (1,000+ content packs vs Splunk SOAR 300+). The choice usually follows the SIEM/XDR anchor, not the SOAR comparison standalone. At $200K+ annual spend, both vendors compete hard on multi-year discounts.
      Tines vs Torq, which one for engineering-led teams?
      Tines if you want the most mature no-code authoring experience and an active community. Tines has a longer track record (founded 2018, $1B+ valuation May 2024) and broader IT/engineering positioning. Torq if you want hyperautomation positioning with founders from the Demisto / Palo Alto XSOAR team, and AI-assisted authoring (Torq Socrates). Tines wins on community and roadmap honesty; Torq wins on net new logo growth in 2025.
      How much should I budget for SOAR?
      Mid-market (200-1,000 employees): $40K-$150K annually. Enterprise (1,000-5,000): $150K-$500K annually. Large enterprise (5,000-50,000): $500K-$2M annually. Add 0.3x-1x first-year for implementation. SOAR pricing is heavily driven by per-analyst seats, capacity (runs/month), or feature tiers. For bundled SIEM+SOAR (Google SecOps, Devo, IBM QRadar SOAR), SOAR adds 20-40% on top of base SIEM cost.
      How long does SOAR implementation take?
      Tines, Torq: 4-12 weeks with no-code. D3 Smart SOAR: 6-12 weeks. Swimlane Turbine: 8-16 weeks. Google SecOps SOAR (post-Siemplify): 8-16 weeks. Splunk SOAR: 8-20 weeks. Cortex XSOAR: 8-24 weeks with marketplace content. IBM QRadar SOAR, ServiceNow SecOps: 12-32 weeks for enterprise deployments. First production-quality playbook typically lands 4-6 weeks after platform install.
      What about AI in SOAR (LLMs, autonomous SOC)?
      AI in SOAR 2026 splits into three layers: (1) Playbook authoring assistance (Torq Socrates, Swimlane Hero, Tines AI, Microsoft Security Copilot), genuinely useful and largely production-ready. (2) Triage and prioritization (Securonix, Swimlane Turbine, Devo SOAR), useful but noisy. (3) Fully autonomous SOC where AI takes containment decisions without human-in-the-loop, marketing more than reality. Most mature SOCs in 2026 use AI for authoring and triage but keep humans in the response loop, especially for containment actions.
      No-code vs code-based SOAR playbooks, which approach wins?
      No-code (Tines, Torq, D3 Smart SOAR) wins for author productivity, analyst accessibility, and time-to-first-playbook. Code-based (Splunk SOAR Python, Cortex XSOAR Python/JavaScript) wins for complex branching, custom integrations, and Fortune 500 SOC depth. The 2026 trend favors no-code with code escape hatches, every modern SOAR ships both. Pure code-based without no-code authoring is increasingly rare.
      How do I measure SOAR ROI (MTTR, MTTD improvements)?
      Honest SOAR ROI measurement in 2026: (1) Mean Time To Respond (MTTR) reductions, expect 40-70% on well-automated playbook coverage. (2) Analyst productivity, expect 2-3x throughput on Tier 1 / Tier 2 alerts after 6-12 months. (3) Alert containment automation rate, expect 30-60% of alerts auto-contained without human intervention. (4) Cost per alert, expect 40-60% reduction. Watch vendor case studies claiming 90%+ MTTR reductions on day-one playbook coverage; the real numbers are slower-realized.
      What is the difference between SOAR and XSIAM/XDR convergence?
      XSIAM (Palo Alto), XDR (CrowdStrike Falcon, Microsoft Defender), and converged SecOps (Google SecOps, Securonix) bundle SIEM + SOAR + UEBA + threat intel into one platform with shared data layer. Standalone SOAR (Splunk SOAR, Tines, Torq) bolts response onto whatever SIEM/XDR you already run. Convergence wins for new-stack buyers who want one vendor. Standalone SOAR wins when you already have mature SIEM/XDR investments and want best-in-class response. In 2026, convergence is gaining share fastest, but standalone SOAR retains the mature-SOC and engineering-led-team buyer.
      How big are typical SOAR playbook libraries?
      Cortex XSOAR: 1,000+ content packs in Cortex Marketplace (largest). Splunk SOAR: 300+ apps and pre-built playbooks. Tines: 300+ stories in Story Library. Torq: 300+ integrations. Google SecOps SOAR: 250+ pre-built use case packs. IBM QRadar SOAR: 200+ Dynamic Playbooks. D3 Smart SOAR: 200+ MITRE-aligned playbooks. ServiceNow SecOps: 400+ workflows across the Now Platform ecosystem. Marketplace depth matters most in the first 6 months; after a year, custom playbooks dominate utilization.

      Glossary

      SOAR
      Security Orchestration, Automation, and Response. Software that automates security incident response workflows via playbooks.
      SIEM
      Security Information and Event Management. Collects, correlates, and analyzes security log data; the input layer for SOAR.
      XDR
      Extended Detection and Response. Unified detection platform across endpoint, network, cloud, identity; increasingly bundles SOAR functionality.
      XSIAM
      Extended Security Intelligence and Automation Management. Palo Alto Networks platform that converges SIEM, XDR, and SOAR into one product.
      Playbook
      Automated workflow that defines steps to investigate, contain, and remediate a specific type of security incident.
      Runbook
      Documented step-by-step procedure for incident response; often the manual basis converted into an automated playbook.
      MTTR
      Mean Time To Respond (or Resolve). Average elapsed time from alert to remediation; the headline SOAR ROI metric.
      MTTD
      Mean Time To Detect. Average elapsed time from event to alert; mostly a SIEM metric but tracked alongside MTTR.
      EDR
      Endpoint Detection and Response. Detects and responds to threats on endpoints; common SOAR integration target.
      IR
      Incident Response. The discipline and process of responding to security incidents; SOAR automates the IR runbook.
      False positive
      A security alert that turns out to be benign. SOAR playbooks frequently auto-suppress or auto-close known false positives.
      TI Ops
      Threat Intelligence Operations. Gartner-coined category positioned as the post-SOAR replacement, combining threat intel and orchestration.
      Hyperautomation
      Gartner term for automation extending beyond a single domain (security, IT, finance); modern SOAR vendors reposition as hyperautomation.

      Final word

      See the full intelligence profile for any product on this page, including verified pricing, vendor trust scores, and review patterns. Browse the SOAR Software category page →

      Last updated 2026-05-10. Pricing data is reverified quarterly. Found something inaccurate? Tell us.