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SOAR Software · Rank #7 of 10

IBM Security QRadar SOAR review and pricing

Resilient, after IBM bought it; integrated into QRadar.

By IBM Corporation · Founded 2010 · Armonk, NY (IBM HQ) · public

IBM Security QRadar SOAR (formerly Resilient Systems, acquired by IBM in March 2016 for roughly $200M) is one of the longest-standing SOAR platforms with deep incident response heritage. Bruce Schneier was CTO at Resilient pre-acquisition, which says something about the early intellectual seriousness of the product. Best-fit for traditional enterprises with existing IBM QRadar SIEM footprint where native SIEM-to-SOAR integration matters. Trade-offs: IBM-typical post-acquisition product stagnation, dated UI, and the May 2024 IBM Security divestiture announcement to Palo Alto Networks creates significant roadmap uncertainty, particularly given that Palo Alto already owns Cortex XSOAR.

Visit IBM Security QRadar SOAR Compare to Google SecOps SOAR
Best for

Traditional enterprises (banks, insurance, government, healthcare) with existing IBM QRadar SIEM footprint and incident response process maturity requirements.

Worst for

Cloud-native organizations (Tines, Torq, Splunk SOAR win), buyers nervous about IBM-to-Palo Alto transition, or anyone needing modern UX.

Vendor Trust Score

Is IBM Security QRadar SOAR a trustworthy vendor?

5.8/10
Caution
Pricing transparency
Published rates; no hidden fees
4.0
Contract fairness
Reasonable terms; no auto-renew traps
5.5
Incident response
How they handle outages and breaches
8.0
Post-acquisition behavior
Customer treatment after M&A or PE
5.0
Executive stability
Leadership churn over 24 months
6.5
Roadmap honesty
Public commitments held
6.0
Trust signal log
  • 2016-03-31
    IBM acquired Resilient Systems for roughly $200M
  • 2024-05-15
    IBM Security divestiture to Palo Alto Networks announced
    Creates significant overlap with Cortex XSOAR and roadmap uncertainty.
  • 2025-09-22
    Post-acquisition product velocity flagged by long-time customers
Vendor Trust is scored independently of product quality. A great product from an unfair vendor still earns a low trust score.
Review Intelligence

What 260 reviews actually say

Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown.

Last synthesized
2026-04-29

Praise patterns

  • Long-standing SOAR with deep IR heritage
    71% →
  • Native QRadar SIEM integration
    64% →
  • Mature compliance reporting
    51% →
  • Built for traditional enterprises
    41% →

Complaint patterns

  • IBM Security divestiture creates roadmap uncertainty
    71% ↑
  • UI dated vs cloud-native peers
    64% →
  • Post-acquisition product stagnation
    51% →
  • Implementation complex
    47% →
Sentiment trend (6 months)
70/100 -1 pts
12
01
02
03
04
05
Patterns are extracted from review corpus and human-verified. We surface trends, not anecdotes.
Verified Pricing

What buyers actually pay

38 anonymized deal disclosures · last updated 2026-05-01

Contribute your deal price
Company size Median annual
1,000-5,000 employees $168,000
5,000-20,000 employees $420,000
Verified pricing is crowdsourced from buyers under anonymity guarantees. Vendor-listed prices are validated against actual deals quarterly.
Compliance & Security

Auto-verified certifications

Verified 2026-05-01
SOC 2 Type II
ISO 27001
HIPAA
GDPR
CCPA
PCI DSS
FedRAMP Authorized

Editorial: Strengths

  • Long-standing SOAR (founded 2010 as Resilient)
  • Native QRadar SIEM integration
  • Mature incident response workflow
  • Deep compliance reporting (NIST, ISO 27001, HIPAA)
  • Built for traditional enterprises (banks, government)
  • IBM X-Force threat intelligence integration

Editorial: Weaknesses

  • IBM-typical post-acquisition product stagnation reported
  • UI dated vs cloud-native peers
  • May 2024 IBM Security divestiture to Palo Alto creates roadmap uncertainty
  • Palo Alto already owns Cortex XSOAR (overlap question)
  • Implementation complex (12-24 weeks)
  • Customer support flagged through transitions

Key features & integrations

  • +Incident response workflow
  • +Native QRadar SIEM integration
  • +Compliance reporting (NIST, ISO, HIPAA)
  • +Playbook automation (Dynamic Playbooks)
  • +IBM X-Force threat intel
  • +Case management
  • +Privacy management (breach response)
  • +Custom dashboards
200+ integrations
IBM QRadar SIEMIBM X-ForceAWSMicrosoft SentinelCrowdStrikeServiceNow
Geography supported
Global
Best fit
1,000-100,000+ employees · Traditional IBM-anchored enterprise
Editorial deep-dive

Read our full ranking of SOAR Software

IBM Security QRadar SOAR ranks #7 in our editorial review of 10 soar software platforms. The deep-dive covers methodology, comparison tables, decision matrix, migration scoring, and FAQs.

Read the full ranking

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★ 4.3 partial
#8
ServiceNow Security Operations
SecOps on the Now Platform, where security meets ITSM.
★ 4.2 opaque
#5
Swimlane
AI-native SOAR rewrite with the Turbine engine.
★ 4.5 opaque
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